Privacy Policy

Iron Bridge Resources (“Iron Bridge”) takes your privacy seriously.

This Privacy Policy explains Iron Bridge’s information policies and describes what information we collect on our website and how we use this information.

You are welcome to view many pages of our website without disclosing any personal information. We do not collect personal information from you unless you choose to share it with us. You can share personal information with us in three ways on our website:

• The “How Can We Help You” section of our “Contact Us” page;
• By sending Iron Bridge staff direct emails by clicking on an email link on the “Contact Us” page; and
• By registering for a webinar through our “Individual Training” pages.

Personal information collected through any means will be added to our internal database and will be used for purpose that you provided it for. Your personal information may also be used by us for email marketing purposes. You may opt out from receiving Iron Bridge marketing emails at any time by clicking the “Unsubscribe” link that is included at the bottom of each marketing email.

Iron Bridge Resources does not share personal information with anyone outside the company, except as outlined in this policy or as we might otherwise communicate to you.

Using Our “Individual Training” Page

You may view our individual training landing page without sharing any personal information. If you register for one of our webinars, you will be directed to our webinar platform partner where personal information will be collected from you. The webinar platform will share this information with Iron Bridge. We and the platform will use your personal information to:

• Create a unique web link for each webinar that will allow you, and only you, to access and participate in each webinar that you register for;
• Send you the unique link, reminders, and other information relevant to each webinar, including cancelation or change notifications, handouts, and other updates;
• Request feedback after each webinar about the webinar; and
• Send you corrections, updates, or follow up answers to questions that may not have been addressed during the webinar.

Our webinar platform provider will share your personal information with us and we will share your personal information with our webinar platform to the extent necessary to facilitate your participation in each webinar that you register for.

Please review our webinar platform’s privacy policy so you understand how the webinar platform may use your personal information.

The information you provide to us when you register for a webinar may be shared with a limited and specific set of people outside of Iron Bridge as follows:

• If you register for a webinar using a state financial aid association discount, we may share your information with the association to confirm your membership.
• If you register for a webinar using a community college, college, trade school, or university discount or fee waiver, we may share your information with others at your institution to verify you are entitled to the discount.
• To collect payment from any unauthorized webinar participants.

Except as explained in this privacy policy, we will not share your personal information with anyone not employed by Iron Bridge without first obtaining your specific permission.

Personal Information Provided to Iron Bridge During a Webinar

You may provide personal information including your name and your image, as part of your participation in a webinar. Some of the ways you may share personal information during a webinar include, (1) when you ask or answer a question in the chat box, (2) when you ask or answer a question verbally if you identify yourself when doing so, (3) if you participate in a webinar that utilizes the camera function, or (4) if the Iron Bridge presenter asks you to turn on your camera to confirm you are the only participant in the webinar.

Recorded Webinars

Iron Bridge will inform participants if a webinar is being recorded. Any personal information revealed by a participant of a recorded webinar will be available to anyone who views the recorded webinar.

Certificates of Participation

If you request a Certificate of Participation after completing a webinar, you must request the certificate in writing or email and specify what information you need on that certificate. We will send the certificate to you at the physical or electronic destination that you specify. If the requested physical or electronic address is not yours, then you acknowledge that, by requesting we send it to someone other than yourself, some of your personal information will be shared with the person receiving the certificate.

Use of Personally Identifiable Information

As described above, if you authorize Iron Bridge to communicate with you by email, we use your personal information to do so. If you register for an Iron Bridge training webinar, we will use your personal information to facilitate your participation in our webinars.

Non-Personal Information

Certain non-personal information about site visits is recorded by the standard operation of the internet servers on which our website is hosted, including but not limited to (i) IP address, (ii) domain server, (iii) type of device(s) used to access the website, (iv) web browser(s) used to access the website, (v) referring webpage or other source through which you accessed the website, (vi) geolocation information, and (vii) other statistics and information associated with the interaction between your browser or device and the Services.

Cookies
Iron Bridge uses cookies on its website to make your experience easy and meaningful and to enable certain technical operations. Cookies are files that web browsers place in a device’s memory and are used to tell us whether customers and visitors have previously visited our website. Usage of a cookie is not linked to any personally identifiable information while on the website.

Social Media Cookies
These cookies are used when you share information using a social media sharing button or you link your account or engage with our content on or through a social networking site such as Facebook, Twitter or LinkedIn. The social network will record that you have done this. This information may be linked to targeting and/or advertising activities.

Web Beacons
“Web Beacons” (a.k.a. clear GIFs or pixel tags) are tiny graphic image files imbedded in a web page or email that may be used to collect anonymous information about your use of our website, the websites of selected advertisers and the emails, special promotions or newsletters that we send you. The information collected by Web Beacons allows us to analyze how many people are using the Services, using the selected advertisers’ websites or opening our emails, and for what purpose, and also allows us to enhance our interest-based advertising.

Website Analytics
We may use third-party website analytics services in connection with the website and our webinars, including, for example, to register mouse clicks, mouse movements, scrolling activity and text that you type into the website. These website analytics services generally do not collect personal information unless you voluntarily provide it and generally do not track your browsing habits across websites that do not use their services.

Mobile Device Identifiers
Mobile device identifiers are data stored on your mobile device that may track mobile device and data and activities occurring on and through it, as well as the applications installed on it. Mobile device identifiers enable collection of personal information (such as media access control, address, and location). Mobile device identifiers help Iron Bridge learn more about our users’ demographics and internet behaviors.

Log Files
Like many standard website servers, our web servers use log files. Log files include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp and number of clicks. Log files are used to analyze trends, administer the site, track aggregated users’ movement, and gather broad demographic information. IP addresses, etc. are not linked to personally identifiable information.

Opting out of Electronic Communication from Iron Bridge

All Iron Bridge marketing emails and newsletters include an “unsubscribe” link. You can opt-out of future marketing and/or newsletter emails by using this link within each email.

Individual staff members at Iron Bridge will communicate with you by email to address your or our concerns about our services, queries you have initiated, and future services. You cannot opt out of communication related to active queries or services. Should you want to opt out of conversations about future services, please let the staff member who has reached out to you know directly and clearly, and we will make every attempt to honor your request.

Data Security

Iron Bridge uses industry reasonable security measures in place to help protect against the loss, misuse, and alteration of the data under our control. The security measures include system and network components, and application components.

Although we make good faith efforts to store personal information in a secure operating environment that is not open to the public, we do not and cannot guarantee the security of your personal information. If we become aware that your personal information has been disclosed in a manner not in accordance with this privacy policy, we will use reasonable efforts to notify you of the nature and extent of the disclosure (to the extent we know that information) as soon as reasonably possible and as permitted or required by law.

Non-U.S. Visitors

The website and our services are hosted in the United States and intended for use solely by individuals in the United States. If you choose to use the website or services from the European Union or other regions of the world with laws governing data collection and use that may differ from U.S. law, then please note that you are transferring your personal information outside of those regions to the United States for storage and processing.

Links to Third Party Websites

The website may contain links to other sites. Please be aware that Iron Bridge is not responsible for the privacy practices of any other website or the policies, content, and practices of other websites. To the extent you visit a third-party site accessible through our website, we encourage you to read the privacy policies of each and every website as those third-party privacy policies govern the collection and use of information provided when visiting those sites. This Privacy Policy applies solely to information collected by us.

Changes to this Privacy Policy

Iron Bridge reserves the right to change this Privacy Policy at any time. Changes to the Privacy Policy will become effective immediately upon their being posted to this website. It is your responsibility to review this Privacy Policy for any changes. Your continued use of the website will constitute agreement with any changes to this Privacy Policy.

Questions About this Privacy Policy

Please contact Carolyn Fortey at carolyn@ironbridgeresources.com or Robert Weinerman at robert@ironbridgeresources.com with questions or comments about this Privacy Policy.